Privacy Policy
Last updated: Jul 06, 2026 6:43 PM
We value your privacy very highly. Please read this Privacy Policy carefully before using the https://helloinsurance.com website (the “Website”) operated by Hello Insurance Solutions Inc., a(n) Corporation formed in California, United States (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.
What information we collect and store
We collect and store any and all information that you enter on this Website. We collect and store the following information about you:
Identifying information - Name
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Identifying information - Postal / Shipping address
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Identifying information - Phone number
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Identifying information - IP address
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Identifying information - Email address
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Identifying information - Device identifier
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Identifying information - Online identifier
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Insurance information - Policy number
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Insurance information - Insurance applications and any data contained therein
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Characteristics of protected classifications - Age
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Characteristics of protected classifications - Physical disabilities
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Characteristics of protected classifications - Marital status
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Characteristics of protected classifications - Gender
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Internet or other electronic activity - Browsing history
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Internet or other electronic activity - Search history
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Internet or other electronic activity - Information regarding your interaction with our website or application
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Internet or other electronic activity - Information regarding your interactions with advertisements
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Sensitive personal information - Geolocation information
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Identifying information - Social media user ID
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Note that we do not use your personal information for the purposes of targeted advertising, nor for profiling. Please see the “Your Rights” section below for more information about exercising your privacy rights related to profiling and targeted advertising.
We do not collect nor use your personal information to train large language models.
With whom we share your personal information
We do not share nor disclose your personal information to any third parties.
Sale of your information
We do not sell your personal information.
Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website sets cookies. Please visit our Cookie Policy to learn more about what cookies we set, why we set them, and how to change your cookie settings.
Children's privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/. You can also opt out of cookies by using our cookie consent banner.
Advertising and remarketing
This Website uses the Google remarketing service. We use this service to display advertisements to people who have interacted with our Website in specific ways. This remarketing service places a cookie or a device identifier or other technology that tracks your behavior online and displays advertisements for our products or services to you on third-party websites across the Internet through the Google Content Network. You can opt out of the use of cookies or device identifiers by Google by visiting Google’s Ad Settings. You can opt out of third party vendor’s use of cookies by visiting the Network Advertising Initiative Opt-Out Page or control the use of device identifiers by changing your device’s settings.
This Website uses the Meta remarketing service. This means that third parties, including Meta, may use web cookies, beacons, and other storage technologies to collect or receive information from this Website and elsewhere on the Internet and use that information to provide measurement services and targeted ads to you on Facebook and elsewhere. This Website also uses the Meta Pixel, which is an analytics tool that allows us to measure the effectiveness of our advertising by understanding your interactions with this Website and our advertisements. The personal information collected by the Meta Pixel is anonymized to us but is processed and stored by Meta Platforms, Inc. You can opt out of this practice by visiting Meta̛s Ad Practices Page. You can also opt out of cookies by using our cookie consent banner.
Security and spam prevention
This Website uses reCAPTCHA. ReCAPTCHA is a service from Google that helps distinguish between humans and bots, thereby helping prevent spam. reCAPTCHA works by collecting hardware and software information, such as device and application data and the results of integrity checks, sending that data to Google.
This Website uses Cloudflare Turnstile. Cloudflare Turnstile is a service from Cloudflare, Inc. that helps distinguish between humans and bots, thereby helping prevent spam. Cloudflare Turnstile works by collecting IP addresses, user agent, browser information and behavioral data to help prevent bots and spam. Please read the Cloudflare Turnstile Privacy Policy to learn more about your privacy when using this tool.
Your rights
All visitors or users of this Website have the following rights with regard to their personal information:
- The right to access the personal information that we hold about you.
- The right to obtain a list of the specific third parties to whom we have sold your personal information.
- The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
- The right to request that we amend any of the information that we have collected about you.
- The right to request that we delete some or all of the personal information that we have collected about you.
- The right to opt out of sales of your personal information.
- The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that could produce legal or similarly significant effects concerning you.
- The right to opt out of the use of your personal information for purposes of targeted advertising.
- The right to not be discriminated against based upon your exercise of your privacy rights.
- The right to limit the use and disclosure of your sensitive personal information.
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
Hello Insurance Solutions
developer@helloinsurance.com
8006500722
United Staets
You can opt out of us tracking your location by contacting us.
We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:
- Name
- Phone number
Please note that we may be unable to process your request if you do not provide us with the above information.
You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information:
- Valid power of attorney
Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.
We will respond to most consumer requests within 45 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond (up to 90 days total). We have the ability to deny your request(s) if certain exceptions in the law apply. If we deny your request, we will provide you with reasons for such denial.
You have the right to appeal a refusal to take action on a rights request. You may file an appeal to us at the contact information provided above. We will respond to most appeal requests within 60 days of receipt. In our response to your appeal, we will inform you of any actions taken or not taken and the reason(s) as to why. Normally, we do not charge a fee to process or respond to consumer requests. However, we may charge a fee for subsequent requests in a 12-month period as allowed by law.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Do Not Track
Do Not Track (“DNT”) is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Questions
If you have any questions about this Privacy Policy, please contact us at developer@helloinsurance.com.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website.